Privacy Policy
Last updated: July 24, 2025
1. Introduction
Eleserber ("we," "our," or "us") is committed to protecting the privacy and confidentiality of our business partners, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our B2B apparel manufacturing and supply services.
2. Information We Collect
2.1 Business Information
We collect business-related information including company name, business address, contact details, industry type, and business requirements when you submit inquiries or request quotes for our manufacturing services.
2.2 Technical Information
We automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and website usage patterns through cookies and similar technologies.
2.3 Communication Records
We maintain records of our communications with you, including emails, phone calls, and meeting notes related to our business relationship and service delivery.
3. How We Use Your Information
We use the collected information for the following purposes:
- Processing and responding to your business inquiries and quote requests
- Providing customized apparel manufacturing solutions and services
- Managing our business relationship and contract fulfillment
- Improving our website functionality and user experience
- Sending relevant business communications and updates about our services
- Complying with legal obligations and industry regulations
- Protecting our business interests and preventing fraud
4. Information Sharing and Disclosure
We do not sell, trade, or rent your business information to third parties. We may share your information in the following limited circumstances:
- With trusted manufacturing partners and suppliers necessary to fulfill your orders
- With professional service providers (logistics, quality control, legal advisors) under strict confidentiality agreements
- When required by law, regulation, or legal process
- To protect our rights, property, or safety, or that of our clients or others
- In connection with a business transfer, merger, or acquisition (with prior notice)
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your business information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Business relationship data is typically retained for 7 years after the conclusion of our business relationship.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access to your personal and business information we hold
- Correction of inaccurate or incomplete information
- Deletion of your information (subject to legal and contractual obligations)
- Restriction of processing in certain circumstances
- Data portability for information you have provided
- Objection to processing based on legitimate interests
8. International Data Transfers
As a global B2B apparel manufacturer, we may transfer your information to countries outside your jurisdiction for business purposes. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your information during such transfers.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of material changes through our website or direct communication. The updated policy will be effective upon posting.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Eleserber B2B Apparel Manufacturing
Email: [email protected]
Phone: +86 158 7616 1071
Address: [Your Business Address]