Terms of Service

3.1 Manufacturing Services

• Custom apparel design and development
• OEM (Original Equipment Manufacturing) services
• ODM (Original Design Manufacturing) services
• Sample development and prototyping
• Bulk production and manufacturing
• Quality control and inspection services

3.2 Additional Services

• Material sourcing and procurement
• Packaging and labeling solutions
• Logistics and shipping coordination
• Technical consultation and support
• Compliance and certification assistance

4.1 Minimum Order Quantities (MOQ)

Our services are designed for B2B clients with minimum order quantities that vary by product type, complexity, and customization requirements. Specific MOQ details will be provided during the quotation process.

4.2 Order Confirmation

All orders must be confirmed in writing with detailed specifications, quantities, delivery requirements, and agreed pricing. Orders become binding upon our written acceptance and receipt of required deposits.

4.3 Design and Specifications

Clients are responsible for providing accurate design specifications, artwork, and technical requirements. Any changes to approved specifications may result in additional costs and delivery delays.

5.1 Pricing

All prices are quoted in USD and are subject to change based on material costs, order quantities, customization requirements, and market conditions. Final pricing will be confirmed in writing before order acceptance.

5.2 Payment Schedule

• 30-50% deposit upon order confirmation
• Balance payment before shipment or as agreed in contract
• Sample fees: 100% payment in advance
• Payment methods: Wire transfer, Letter of Credit, or other agreed methods

5.3 Late Payment

Late payments may incur interest charges and may result in production delays or suspension of services. We reserve the right to require full payment before shipment for overdue accounts.

6.1 Production Timeline

Production timelines are estimates based on order complexity, quantity, and current production capacity. Actual delivery dates will be confirmed upon order acceptance and may be subject to adjustment due to unforeseen circumstances.

6.2 Delivery Terms

Delivery terms will be specified in each contract (FOB, CIF, DDP, etc.). Risk of loss transfers according to agreed Incoterms. Clients are responsible for customs clearance and import duties unless otherwise specified.

6.3 Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, or supply chain disruptions.

7.1 Quality Standards

We maintain strict quality control procedures and industry-standard testing protocols. All products undergo inspection before shipment to ensure compliance with agreed specifications and quality standards.

7.2 Warranty

We warrant that products will conform to agreed specifications and be free from material defects in workmanship for 90 days from delivery. This warranty does not cover normal wear, misuse, or damage from improper care.

7.3 Claims and Returns

Quality claims must be reported within 7 days of delivery with supporting documentation. Return authorization is required for all returns. Clients are responsible for return shipping costs unless the return is due to our manufacturing defect.

8.1 Client IP Rights

Clients retain ownership of their intellectual property, including designs, trademarks, and proprietary information. We agree to maintain confidentiality and not reproduce client designs for other parties.

8.2 Our IP Rights

We retain ownership of our manufacturing processes, techniques, and any improvements or modifications we develop. Clients may not reverse engineer or copy our proprietary methods.

8.3 Indemnification

Clients agree to indemnify us against any claims of intellectual property infringement related to their designs or specifications. We will notify clients promptly of any such claims.